FAQs

 

 

 

Q.  What is your return policy?

A.  All sale items are final and are not eligible for return or refund. For non-sale items, return requests are accepted for products that are unopened, unused, sealed in their original packaging, and in the same condition that they were received. We must receive a return request within 14 days after delivery. You will be responsible for any costs incurred with return shipping. Please allow 14 business days from the day you return the product for your request to be processed. It will be sent back to the original method of payment.

Q.  What is the shelf life of the Body butters and scrubs?

A.  6 months

Q.  What kind of products does A Natural Girl sell?

A.  Body Butters in various scents, Foot Collection that includes a foot scrub, foot spray, and foot butter, Hair Collection that includes a heat protectant and hair butter, and additional items such as a bug repellent and beard butter.

 

Q.  Are your products safe to use on babies and small children?

A.  Most products are safe for babies, but I recommend that you do adequate research on our ingredients before using our products on your babies. We don’t recommend using our bug repellent on babies.

 

 

 

 

Q.  What sizes do you have for your products?

A.  Our product sizes range from 2 oz to 8 oz.  When ordering our products the sizes are easily displayed for you to choose the desired size.  

Q.  How long does shipping take?

A.  Once your order has been received, we begin to process it. You should receive your order between 7-14 business days after the order has been placed. 

Q.  When do you recommend using the hair butter on your hair?

A.  The hair butter can be used on wet or dry hair. You can apply them right after washing, daily for styling, or at night to preserve hair overnight.

 

Q. How long do the body butters typically last, and can I apply them to dry skin?

A.  A small amount of butter can give you maximum coverage which lasts all day. (A little goes a long way).  Yes, you can apply them to dry skin.

Q.  Are your ingredients organic?

A.  All products are all-natural. The products that are organic have an organic label on them such as the Whipped Clouds Shea Butter.

 

Q.  Are your products handmade?

A.  Yes, all products are handmade

 

 

 

 

Q.  What are the benefits of the products?

A.   Body butter has long-lasting moisturizing tendencies. Gives you a soft and supple glow.

 

Q.  Can I use your products if I have sensitive skin?

A.  Yes, the ingredients that we use are gentle on sensitive skin. We recommend that you test out the product on a small portion of your skin first before applying.  

 

Q.  Do I need to have a fully grown beard to benefit from the beard oil?

A.  We recommend that if you’re using the product on exposed skin, you patch test the product on your neck to ensure you won’t have any sensitivities to the product.

Q.  How long before I start seeing results to help with my dry skin or hair?

A.  The product will instantly hydrate your hair or skin when you start using the product but after a month of consistent use, you should see a significant difference in the appearance and texture of your hair or skin.

Q.  How much is shipping?

A.  All products are shipped first-class or priority mail via USPS. We offer free shipping for orders $50 or more.

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